Privacy Policy

Last updated: 17 August 2026

1. Introduction

CAPG & Co, Chartered Accountants ("CAPG & Co", "we", "us", "our") respects your privacy. This Privacy Policy explains what information we collect through capgandco.in ("Website") and our services, how we use it, and the choices you have.

2. Information We Collect

  • Contact details you submit through forms on the Website, such as name, email address, and phone number.
  • Business details you provide when making a payment or subscribing to a billing plan, such as company name and GSTIN.
  • Payment information collected and processed directly by our payment gateway partner (Razorpay). We do not receive or store your card, UPI, or bank account credentials on our own servers.

3. How We Use Your Information

We use the information collected to respond to enquiries, deliver engaged professional services, process and reconcile payments (including identifying which company a payment relates to), issue invoices, and comply with legal and tax obligations.

4. Payment Processing

Payments made through the Website are processed by Razorpay Software Private Limited, a PCI-DSS compliant payment gateway. Razorpay's own privacy policy and security practices govern how your payment card/bank/UPI details are handled; CAPG & Co only receives confirmation of payment, the amount, and any reference details (such as company name) you enter at checkout.

5. Cookies

The Website may use cookies or similar technologies to support basic functionality. You can control cookies through your browser settings.

6. Sharing of Information

We do not sell your personal information. We share information only with service providers who help us operate the Website and process payments (such as our payment gateway and email service), or where required by law or regulatory authority.

7. Data Security

We take reasonable technical and organisational measures to protect the information we hold. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal and payment-related records for as long as necessary to provide our services and to meet our statutory, tax, and audit record-keeping obligations.

9. Your Rights

You may contact us to review, correct, or request deletion of your personal information, subject to our legal and record-keeping obligations as a professional services firm.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the Website after changes are posted constitutes acceptance of the updated Policy.

11. Contact Us

For privacy-related questions, contact us at capgandco@yahoo.com or 9492492970 / 9490549793.

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